Villas at Suncrest & Emerald Park Resort Services Sign Up

Villas at Suncrest & Emerald Park Resort Sign Up Form

One time installation fee of $30.00/unit for first time installations and re-activations.

To submit a customer support request / trouble ticket, please click here.

Billing Information

Name: *

- Must match name on lease -

Unit Number(s) to Install Service *

- Building letter and condo number -

Address: *

City: *

State: *

Zip: *

Primary Phone: *

Email Address: *

WiFi Services

Custom Owner WiFi Network Name & Password

If you would like to setup a custom, password protected WiFi network for your unit, please enter the WiFi network name and password below. Network names can be a maximum of 20 characters. Passwords must be a minimum of 8 characters; letters and numbers only, no special characters. Custom WiFi network name and password service is only available to condo owners.

The standard/guest WiFi network names are "VAS-####", or "EPR-B#-###". For custom owner WiFi networks, we recommend creating a name that will differentiate between the two network options. For example, "Owner-VAS-101".

For security reasons, IPacket cannot give out custom WiFi network names or passwords to condo guests or renters.

There is no charge to modify, add or change the WiFi network names. If you would like to change the WiFi network name for multiple units, please submit a separate form for each unit.

Custom WiFi Network Name

Network names can be a maximum of 20 characters.

Custom WiFi Password

Passwords must be a minimum of 8 characters; letters and numbers only, no special characters.

WiFi Network Name Format

Replace the standard WiFi username/password with my custom network (i.e. only the custom WiFi network will broadcast)

Add the custom network and also keep the standard network (i.e. 2 WiFi networks will broadcast - the custom and standard networks)

Contact me to discuss broadcasting my WiFi network(s) on the 2.4 or 5GHz frequency

WiFi Services

$14.99/month - WiFi speed upgrade from 300 to 500Mbps

Contact me about WiFi speeds over 500Mbps

Wired Ethernet Connection - $150 one time fee, or $10/month for 15 months. See below for service details.

Replace Lost or Stolen Access Point - $199 one time fee, price includes equipment, installation and programming.

Three month minimum required for WiFi speed upgrades; $30 activation fee waived with an annual commitment.

Wired Ethernet Connection Details: IPacket will activate one wired ethernet internet connection inside the unit where the ethernet port is currently located. A 2-Port PoE switch will be installed and connected to your IPacket Access Point. The PoE switch will be property of the customer and comes with a 1-year hardware warranty. The fee for this service is a one time $150 charge, or $10/month.

If you would like the location of the terminated ethernet port to be moved, this will require a survey and incur a labor charge of $98/hour.

WiFi Service Features:

300Mbps symmetrical upload and download WiFi speed
Dedicated in-room WiFi service, plus common area WiFi access
WiFi service optimized for streaming, gaming, social media and web browsing
Unlimited number of devices and no data caps
24/7 US-based customer support available to Owners and Guests/Renters - contact support at 877-912-1550, or visit ipacketnet.com/support
No hidden taxes or fees, billing is done quarterly basis
No contract, no monthly charge for WiFi Access Point hardware, no device limits or data caps

Additional Comments

IPacket Service Details:

For order, billing and scheduling questions, contact IPacket at: 1-850-588-1112
Billing is done on a quarterly basis. An invoice will be delivered via email to the email address submitted in the Billing Information section above.
To enroll in automatic bill payment, please complete and submit the Auto-Draft Authorization Form, OR, the Credit Card Authorization Form.
Simple, flat rate bill: 1) Monthly phone and/or internet price 2) Mandatory Florida 13.62% communications tax (no additional taxes/fees for equipment, usage, service, etc. will be added to your bill).
Enhanced emergency 911 compliant - actual room number registered in emergency responder system
New Voice lines are installed on the second Wednesday of every month.
Term of agreement for Voice and/or Internet service is 12 months (unless a month-to-month plan is selected). Early termination fees may apply for early contract cancellations.
Click here to view the IPacket Services & Acceptable Use Contract.

Agree to Terms & Conditions *

By checking this box I agree to the terms and conditions of this Voice and/or Internet contract.

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