Telephone Line Service Change Request

We approach changes to your regular telephone system in the typical, who, what, where, when, and why fashion. Please fill out this form as thoroughly as possible, the more detail you provide the faster we will be able to make the requested changes.

Please leave your full contact information in the section below so that we may contact you in the event we have additional questions.

Contact Information

Who can we call or email to ask questions about the answers supplied in this questionnaire form?

Full Name: *

Building Name: *

Email Address: *

Primary Phone: *

Service Address *

1. WHO: Which specific phone number or phone locations do you want this to apply to: *

All phone numbers, i.e. Front Desk, Pool, Elevator, Maintenance, Housekeeping, etc.

Specific phone numbers - Leave details below

Other - Specify some other collection or specific situation

2. WHAT: What do you want us to do with the Step 1 facilities? *

Send to new or existing announcement

Send to another location, i.e. forward to a specific extension or phone number, please be specific

Other - Some other action, please be specific

Send a new Announcement to support@ipacketnet.com. We prefer the announcement to be in the audio format .WAV 8k Sample rate 16 Bit format. If you cannot support that format please send it to us anyway, we can convert most formats to the required format.

3. WHERE: Beyond Step 2, where do you want the call to be routed after any announcement or timeout on an alternative destination? For example, to the Front Desk, a reservation center, another specific destination, or to simply disconnect the call. *

4. WHEN: When do you want the previous 3 steps to happen? Please be as specific as possible. *

Immediately - This means as soon as IPacket can provision the routing, convert announcement, etc. This can take some time so please provide us as much lead-time as possible

On a specific date - Provide details below

Other - Some other action, please be specific

5. HOW: How long would you like the requested change to stay active? *

Until future notice

Work-through date - please provide stop date below

Other - Some other action, be specific

6. WHY: (Optional) Please tell us the reason for this change, this may help us to make recommendations on how best to deal with your situation.

Additional Comments:

AS A SECURITY MEASURE...

TO PREVENT FRAUDULENT FORMS, UPON PRESSING THE SUBMIT BUTTON, YOU WILL RECEIVE A FORM SUMMARY CONFIRMATION EMAIL. NO ACTION WILL BE TAKEN BY IPACKET UNTIL THAT FORM SUMMARY EMAIL IS FORWARDED BY THE FORM ORIGINATOR TO SUPPORT@IPACKETNET.COM. UPON IPACKET'S RECEIPT OF THE FORM, YOU WILL RECEIVE A FINAL CONFIRMATION EMAIL FROM AN IPACKET SUPPORT TECHNICIAN WITH ANY FURTHER INSTRUCTION.

Electronic Signature *

By typing your name above, you confirm that the details provided in this form are accurate, and acknowledge and agree that this form may be executed by electronic signature, which shall be considered as an original signature for all purposes and shall have the same force and effect as an original signature.