Ocean Park Services Sign Up

Ocean Park Sign Up Form
One time installation fee of $30.00/unit for first time installations and re-activations.

To submit a customer support request / trouble ticket, please click here.

Billing Information

For multiple units use a comma to separate. (Note: For WiFi network name change requests only, please submit a separate form for each unit.)
Service updates and invoices (if applicable) are sent to the email provided above.

WiFi Services

Custom Owner Wi-Fi Network Name & Password

Condo Owners, if you would like to setup a custom, password protected Wi-Fi network for your unit, please enter the Wi-Fi network name and password below. Network names can be a maximum of 20 characters; passwords must be a minimum of 8 characters; letters and numbers only, no special characters. Custom Wi-Fi network name and password service is only available to condo owners.

The standard/guest Wi-Fi network name for each unit is "OceanPark_####". For custom owner Wi-Fi networks, we recommend creating a name that will differentiate between the two network options. For example, "OceanPark_####_Owner".

For security reasons, IPacket cannot give out custom Wi-Fi network names or passwords to guests or renters.

There is no charge to modify, add or change the WiFi network names. If you would like to change the WiFi network name for multiple units, please submit a separate form for each unit.

Network names can be a maximum of 20 characters.
Passwords must be a minimum of 8 characters; letters and numbers only, no special characters.

Wired Ethernet Connection Details: IPacket will activate one wired ethernet internet connection inside the unit where the ethernet port is currently located. A 2-Port PoE switch will be installed and connected to your IPacket Access Point. The PoE switch will be property of the customer and comes with a 1-year hardware warranty. The fee for this service is a one time $150 charge, or $10/month.

If you would like the location of the terminated ethernet port to be moved, this will require a survey and incur a labor charge of $98/hour.

Wi-Fi Service Features:

  • Symmetrical upload and download base Wi-Fi speed
  • Dedicated in-room WiFi service, plus common area Wi-Fi access
  • Wi-Fi service optimized for streaming, gaming, social media and web browsing
  • Unlimited number of devices and no data caps
  • 24/7 US-based customer support available to Owners and Guests/Renters. Contact customer support at 877-912-1550
  • No hidden taxes or fees, billing is done quarterly basis for add-on voice and Wi-Fi services
IPacket Service Details:

  • For order, billing and scheduling questions, contact IPacket at: 1-850-588-1112
  • Billing is done on a quarterly basis. An invoice will be delivered via email to the email address submitted in the Billing Information section above.
  • To enroll in automatic bill payment, please complete and submit the Auto-Draft Authorization Form, OR, the Credit Card Authorization Form.
  • Simple, flat rate bill: 1) Monthly phone and/or internet price 2) Mandatory Florida 13.62% communications tax for voice customers. No additional taxes/fees for equipment, usage, service, etc. will be added to your bill.
  • Enhanced emergency 911 compliant - actual room number registered in emergency responder system
  • New Voice lines are installed on the second Wednesday of every month.
  • Click here to view the IPacket Services & Acceptable Use Contract.