Ocean Park Services Sign UpOcean Park Sign Up Form One time installation fee of $30.00/unit for first time installations and re-activations.To submit a customer support request / trouble ticket, please click here.Billing Information Name: * Please indicate if you're the condo owner or renter: * Owner Renter Unit Number(s) to Install Service * For multiple units use a comma to separate. (Note: For WiFi network name change requests only, please submit a separate form for each unit.) Billing Address: * City: * State: * Zip: * Primary Phone: * Email Address: * Service updates and invoices (if applicable) are sent to the email provided above.WiFi ServicesCustom Owner Wi-Fi Network Name & PasswordCondo Owners, if you would like to setup a custom, password protected Wi-Fi network for your unit, please enter the Wi-Fi network name and password below. Network names can be a maximum of 20 characters; passwords must be a minimum of 8 characters; letters and numbers only, no special characters. Custom Wi-Fi network name and password service is only available to condo owners.The standard/guest Wi-Fi network name for each unit is "OceanPark_####". For custom owner Wi-Fi networks, we recommend creating a name that will differentiate between the two network options. For example, "OceanPark_####_Owner".For security reasons, IPacket cannot give out custom Wi-Fi network names or passwords to guests or renters.There is no charge to modify, add or change the WiFi network names. If you would like to change the WiFi network name for multiple units, please submit a separate form for each unit. Custom Wi-Fi Network Name Network names can be a maximum of 20 characters. Custom Wi-Fi Network Password Passwords must be a minimum of 8 characters; letters and numbers only, no special characters. WiFi Network Name Format Replace the standard WiFi username/password with my custom network (i.e. only the custom WiFi network will broadcast) Add the custom network and also keep the standard network (i.e. 2 WiFi networks will broadcast - the custom and standard networks) Contact me to discuss broadcasting my WiFi network(s) on the 2.4 or 5GHz frequency Additional WiFi Options Wired Ethernet Connection - $150 one time fee, or $10/month. See below for service details. Replace Lost or Stolen Access Point - $150 one time fee, price includes equipment, installation and programming.Wired Ethernet Connection Details: IPacket will activate one wired ethernet internet connection inside the unit where the ethernet port is currently located. A 2-Port PoE switch will be installed and connected to your IPacket Access Point. The PoE switch will be property of the customer and comes with a 1-year hardware warranty. The fee for this service is a one time $150 charge, or $10/month.If you would like the location of the terminated ethernet port to be moved, this will require a survey and incur a labor charge of $98/hour.Wi-Fi Service Features:Symmetrical upload and download base Wi-Fi speedDedicated in-room WiFi service, plus common area Wi-Fi accessWi-Fi service optimized for streaming, gaming, social media and web browsingUnlimited number of devices and no data caps24/7 US-based customer support available to Owners and Guests/Renters. Contact customer support at 877-912-1550No hidden taxes or fees, billing is done quarterly basis for add-on voice and Wi-Fi services Additional Comments IPacket Service Details:For order, billing and scheduling questions, contact IPacket at: 1-850-588-1112Billing is done on a quarterly basis. An invoice will be delivered via email to the email address submitted in the Billing Information section above.To enroll in automatic bill payment, please complete and submit the Auto-Draft Authorization Form, OR, the Credit Card Authorization Form.Simple, flat rate bill: 1) Monthly phone and/or internet price 2) Mandatory Florida 13.62% communications tax for voice customers. No additional taxes/fees for equipment, usage, service, etc. will be added to your bill.Enhanced emergency 911 compliant - actual room number registered in emergency responder systemNew Voice lines are installed on the second Wednesday of every month.Click here to view the IPacket Services & Acceptable Use Contract. Agree to Terms & Conditions * By checking this box I agree to the terms and conditions of this Voice and/or Internet contract. Submit If you are human, leave this field blank.
