Arbor Terrace Services Sign Up Page

Arbor Terrace Sign Up Form

To submit a customer support request / trouble ticket, please click here.

Contact Information

WiFi Services

Custom WiFi Network Name & Password

Arbor Terrace Residents, to setup a custom, password protected WiFi network for your unit, please enter the requested network name and password below. Network names can be a maximum of 20 characters. Passwords must be a minimum of 8 characters; letters and numbers only, no special characters.

Residents can also use this form to modify an existing custom network name and/or password.

For security reasons, IPacket cannot give out custom WiFi credentials to guests.

There is no charge to add, edit or remove a custom WiFi network name or password. 

Network names can be a maximum of 20 characters.
Passwords must be a minimum of 8 characters; letters and numbers only, no special characters.

WiFi Service Features:

  • Symmetrical upload and download base WiFi speed
  • Dedicated in-room WiFi service, plus common area WiFi access
  • WiFi service optimized for streaming, gaming, social media and web browsing
  • Unlimited number of devices and no data caps
  • 24/7 US-based customer support available to Owners and Guests/Renters.
  • Contact customer support at 877-912-1550, or click here to create a customer support ticket request 

IPacket Service Details:

  • For order, billing and scheduling questions, contact IPacket at: 1-850-588-1112
  • (If applicable) Billing is done on a quarterly basis. An invoice will be delivered via email to the email address submitted in the Billing Information section above.
  • (If applicable) To enroll in automatic bill payment, please complete and submit the Auto-Draft Authorization Form, OR, the Credit Card Authorization Form.
  • (If applicable) Simple, flat rate bill: 1) Monthly phone and/or internet price 2) Mandatory Florida 13.62% communications tax (no additional taxes/fees for equipment, usage, service, etc. will be added to your bill).
  • (If applicable) Enhanced emergency 911 compliant - actual room number registered in emergency responder system
  • (If applicable) Term of agreement for Voice and/or Internet service is 12 months (unless a month-to-month plan is selected). Early termination fees may apply for early contract cancellations.
  • Click here to view the IPacket Services & Acceptable Use Contract.